Digitalisation and AI

The use of digital features and AI in trade fair operations is increasing significantly.
AUMA Keyvisual mit abstraktem, dunkel-lila Hintergrund mit geometrischen Formen und unscharfen, weichen Übergängen.

Digital platforms of trade fairs complement live events

It is impossible to imagine life without the internet and digitalised processes. During the coronavirus pandemic, many trade fair organisers developed digital platforms for cancelled trade fairs. Since the end of the pandemic restrictions, there is no longer any demand for digital trade fairs. Studies show that over a third of exhibiting companies (35 per cent) were unable to replace the benefits of trade fair participation with other marketing tools during the pandemic. Meanwhile, digital platforms for trade fairs that are offered in parallel to the live event have become established. They can be a first point of entry and enable participation if travelling to the industry event is not possible. The aim is not to digitalise the trade fair, but to combine the best of digital and presence. Digital events do not necessarily take place alongside the trade fair, but also before and after it.

670
cancelled trade fairs
Between the start of the coronavirus pandemic in March 2020 and March 2022, 670 trade fairs were cancelled.
87%
Fewer participants
Up to 87 per cent fewer exhibiting companies and visitors were registered at the few trade fairs held between the lockdowns.
Minus
60 billion euros
More than 60 billion euros in overall economic losses and around ten billion euros in lost tax revenue are the consequences of the coronavirus years in Germany.

The coronavirus pandemic and the associated two-and-a-half-year ban on trade fairs have left deep scars on the German trade fair industry: almost 670 cancelled trade fairs since March 2020, up to 87 per cent fewer exhibiting companies and visitors at the few trade fairs held between the lockdowns, as well as more than 60 billion euros in overall economic losses and around ten billion euros less in tax revenue. This is the industry's final calculation for the expiry of the coronavirus standards in the Infection Protection Act in April 2022. At the height of the pandemic, up to 180,000 jobs in the industry could only be secured through short-time work.

Artificial intelligence: more opportunities than risks for trade fair organisers

Artificial intelligence is the technological development that, alongside robotics and augmented and virtual reality, will have the greatest impact on the trade fair industry. Opportunity or risk? For trade fair organisers, the opportunities are paramount: a good 56 per cent of trade fair organisers in Germany already use AI applications - almost as a matter of course - in their areas of work, according to the AUMA Organiser Outlook 2024/2025. These include text generators, chatbots and virtual assistants, as well as applications for marketing automation and data analysis. Trade fair teams now need new skills. This will have an impact on the training content of the next generation of skilled workers. As in many sectors of the economy, the trade fair industry's need to invest in appropriate technologies, training and personnel is growing.

AUMA discusses the topic of AI from various perspectives at member events. On the one hand, the focus is on the benefits of AI tools in communication, and on the other hand on the legal framework.

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  • AI tools: new opportunities for the trade fair industry

    AI tools: new opportunities for the trade fair industry